Shipping Policy

AcerGadget Store is operated by Alioth Technology HK Limited. We are committed to getting your Acer and Plugable products to you quickly and reliably.

Order Processing

Orders are processed within 1–2 business days of payment confirmation (Monday to Friday, excluding public holidays). You will receive an email confirmation immediately after your order is placed, and a shipping confirmation with tracking information once your order has been dispatched.

Domestic Shipping (United States)

Shipping Method	Estimated Delivery	Rate
Standard Shipping	5–8 business days	Free on orders over $49
Expedited Shipping	2–3 business days	$12.99
Express Shipping	1–2 business days	$24.99

International Shipping

We ship to selected international destinations. International shipping rates and delivery times are calculated at checkout based on destination and package weight. Estimated delivery for international orders is 7–21 business days depending on the destination country and local customs processing.

Note: International customers are responsible for any applicable customs duties, import taxes, and local fees levied by their country's customs authority. AcerGadget Store is not responsible for delays caused by customs clearance.

Order Tracking

Once your order ships, you will receive a tracking number by email. You can track your shipment directly on the carrier's website. If you have not received your tracking information within 3 business days of your order, please contact us at support@acergadgetstore.com.

Damaged or Lost Shipments

If your order arrives damaged, please photograph the damage and contact us within 48 hours of delivery. If your order is lost in transit, contact us and we will work with the carrier to locate or replace your shipment.

Contact Us

For any shipping-related questions, please visit our Contact page or email us at support@acergadgetstore.com.